Companies claim to be consumer-centric. At the same time, we hear that employee expectations to work with mobile enabled modern tools at hand are not met today. We see the two going hand in hand. Empowering employees is the way to provide more value to your customers, and thus be more consumer-centric.
Today, a lot of efforts go into designing a perfect consumer app, great interface design and UX. But providing a great UX is not only about a well designed interface. It is also about streamlined operations and infrastructure. And it’s about the workforce that is enabled to serve customers in the best possible way. That means, employees need to work with modern apps that enable mobile work and efficiency to access the data at the right time.
Working in a mobile way starts with understanding the business vision and setting the plan for mobility that connects to business objectives. At Techstep we call that plan a Mobility Journey.
Mobility Journey helps companies to work better with mobile technology, create mobile solutions that make employees work easier, more fun and more modern, and deliver more value to end-customers.
To define the Mobility Journey we run workshops with our customers where we define the first Mobility Journey iteration with prioritised activities for 1-6 months and the backlog for 6-12 months. In detail the process looks like this:
The Mobility Journey is always tailored to the specific customer’s enterprise setup. To ensure easy integration we leverage the current mobility capabilities our customers have today, e.g. current skill set, processes, and infrastructure. Combining it with the latest mobile technology developments and our best practises acquired in the industry, we ensure the sustainability of the investment. At the same time, delivering a structured plan in 6 months iterations ensures that it is easy to act upon from day 1.
Are you ready to empower your employees to deliver more value to your end-customers and your business? Mobility Journey can help you get there.
Your mobility excellence SWAT team
Econnectivity is a supplier of high quality Enterprise Mobility services located in Gothenburg, Sweden. Our misson is to make sure our customers realize the business benefits from their investments in Enterprise Mobility
Econnectivity CC AB
411 36 Göteborg